Shipping Policy

Effective Date: July 2026

Thank you for shopping with Central Arkansas Service Company.

This Shipping Policy explains how orders are prepared, shipped, and delivered. Please review the information below before placing your order.

Order Processing

After your purchase is confirmed, our fulfillment team begins preparing your order for shipment.

Typical processing includes order verification, product inspection, secure packaging, and dispatch to the shipping carrier.

Processing Time

Standard processing: 2–4 business days
During holidays, promotional events, or periods of high demand, processing may require up to 5 business days.

Business days do not include weekends or public holidays.

Shipping Charges

We offer straightforward pricing for shipping.

Flat Rate Shipping: $5.99 per order.

The shipping cost remains the same regardless of the number of items purchased.

Estimated Delivery Schedule

Delivery estimates begin after your order has been shipped.

Destination	Estimated Transit Time
United States	10–15 Business Days
Canada	11–16 Business Days
United Kingdom	11–16 Business Days
Australia	11–16 Business Days
Other International Destinations	15–20 Business Days

These delivery windows are estimates and may vary depending on carrier operations, weather conditions, customs processing, or local logistics.

Shipping Network

To improve product availability and support efficient fulfillment, orders may be shipped from different distribution centers or international logistics partners depending on inventory availability and destination.

As a result, multiple-item orders may occasionally arrive in separate packages.

Tracking Your Shipment

Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please keep in mind:

Tracking details may require 24–72 hours before becoming active.
Shipping updates depend on the carrier's scanning schedule.
Temporary pauses in tracking updates do not necessarily indicate a delivery problem.

Customs & Import Charges

Customers outside the United States may be subject to import duties, customs fees, VAT, or other government charges imposed by their local authorities.

These charges are determined by the destination country and are the responsibility of the recipient.

Central Arkansas Service Company does not control customs procedures and cannot estimate or reimburse these additional costs.

Changes or Order Cancellation

If you need to update your shipping address or request an order cancellation, please contact our customer support team as soon as possible.

Requests should be submitted within 12 hours after your order is placed.

Once an order has entered the fulfillment process, we may no longer be able to modify or cancel it.

Lost or Damaged Shipments

We want every order to arrive safely.

Damaged Delivery

If your package arrives with visible damage, please email us within 72 hours after delivery and include clear photographs of both the package and the affected item.

After review, we will arrange an appropriate solution, which may include a replacement.

Lost Package

If the shipping carrier confirms that your package has been lost during transit, we will work with you to provide a replacement at no additional cost.

Delivery Information

Please ensure that your shipping address is complete and accurate before placing your order.

Central Arkansas Service Company cannot be responsible for delays or failed deliveries caused by incorrect, incomplete, or undeliverable addresses provided at checkout.